# Snoooz AI Help Center

> Help center for Snoooz AI

## Getting Started

- [Getting Started with Snoooz: Setup Guide](https://help.snoooz.ai/en/articles/12606704-getting-started-with-snoooz-setup-guide.md): Learn how to set up Snoooz, invite your team, install the Chrome extension, and customize rules. This quick-start guide helps you get Snoooz running smoothly and start automating your inbox in minu...
- [Getting Started with Snoooz: Setup Guide for Appsumo Users](https://help.snoooz.ai/en/articles/12587695-getting-started-with-snoooz-setup-guide-for-appsumo-users.md): Learn how to set up Snoooz, invite your team, install the Chrome extension, and customize rules. This quick-start guide helps you get Snoooz running smoothly and start automating your inbox in minu...
- [Setting up your Snoooz account](https://help.snoooz.ai/en/articles/8708085-setting-up-your-snoooz-account.md): How to Create a Snoooz Account?
- [How to Complete Your Snoooz Onboarding \(Step-by-Step Setup Guide\)](https://help.snoooz.ai/en/articles/8708227-how-to-complete-your-snoooz-onboarding-step-by-step-setup-guide.md): Follow this step-by-step guide to complete your Snoooz onboarding, connect your inbox \(Gmail, Outlook, or other\), and start using AI or templates for automated email replies.
- [How to Connect Another Mailbox?](https://help.snoooz.ai/en/articles/12570237-how-to-connect-another-mailbox.md): Learn how to invite a new user or connect another mailbox in Snoooz for team collaboration.
- [How to Invite A New User in Snoooz?](https://help.snoooz.ai/en/articles/10806825-how-to-invite-a-new-user-in-snoooz.md): Learn how to invite new users in Snoooz. Follow these simple steps to collaborate with your team.
- [How to Create Personalized Email Templates in Snoooz \(With Examples\)](https://help.snoooz.ai/en/articles/8708235-how-to-create-personalized-email-templates-in-snoooz-with-examples.md): Learn how to create personalized templates in Snoooz to send warm, human-like replies automatically. Includes examples, tips for personalization, and when to use templates vs AI.
- [How to Create and Manage Workspaces in Snoooz](https://help.snoooz.ai/en/articles/12729831-how-to-create-and-manage-workspaces-in-snoooz.md): Workspaces in Snoooz let you organize your rules, templates, categories, and data sources for different teams, brands, or clients — all under one account.
- [How to Set Working Hours?](https://help.snoooz.ai/en/articles/12570218-how-to-set-working-hours.md): Set your working hours in Snoooz to control AI replies and after-hours rules.
- [How to Add Your Booking Link?](https://help.snoooz.ai/en/articles/12570225-how-to-add-your-booking-link.md): Connect your booking link in Snoooz to automatically include it in replies and calendar invites.
- [How to Share Feedback or Request a Feature?](https://help.snoooz.ai/en/articles/12570246-how-to-share-feedback-or-request-a-feature.md): Share feedback, report bugs, or request new features in Snoooz to improve your experience.
- [How to Add Attachments to Email Drafts and Replies in Snoooz?](https://help.snoooz.ai/en/articles/12910293-how-to-add-attachments-to-email-drafts-and-replies-in-snoooz.md): Learn how to attach files to your email drafts and replies in Snoooz.
- [How to Reset Your Password?](https://help.snoooz.ai/en/articles/13033985-how-to-reset-your-password.md): Learn how to reset your Snoooz password or sign in using a magic link if you're unable to log in.

## AI Replies & Automation

- [How to Use AI Replies in Snoooz?](https://help.snoooz.ai/en/articles/12569819-how-to-use-ai-replies-in-snoooz.md): Learn when to use AI-powered replies in Snoooz to handle leads, support requests, or inquiries automatically — with real examples and best practices.
- [How to Train the AI in Snoooz \(Using Data Sources and Custom Prompts\)](https://help.snoooz.ai/en/articles/10807325-how-to-train-the-ai-in-snoooz-using-data-sources-and-custom-prompts.md): Learn how to train Snoooz AI with your own documents, FAQs, and prompts to ensure every reply is accurate, helpful, and on-brand.
- [Using Custom Prompts in Snoooz](https://help.snoooz.ai/en/articles/12310320-using-custom-prompts-in-snoooz.md): Learn how to use prompts effectively to reply to your incoming emails
- [How to Use the Chrome Extension?](https://help.snoooz.ai/en/articles/12570231-how-to-use-the-chrome-extension.md): Improve email drafts using the Snoooz Chrome and Edge extension for Gmail, Outlook, Yahoo, and more.
- [How to Set Email Tone & Writing Style in Snoooz?](https://help.snoooz.ai/en/articles/13011768-how-to-set-email-tone-writing-style-in-snoooz.md): Learn how to configure Snoooz’s new Email Tone & Writing Style feature so automated replies and drafts match your brand’s tone and writing style.
- [What Is BYOK and Which AI Models Are Supported?](https://help.snoooz.ai/en/articles/13034023-what-is-byok-and-which-ai-models-are-supported.md): Learn what BYOK \(Bring Your Own Key\) means, which AI models Snoooz supports, and where to connect your API key.
- [Send replies from the email alias](https://help.snoooz.ai/en/articles/15604652-send-replies-from-the-email-alias.md): Learn when Snoooz can send or draft replies from an alias like hello@company.com instead of your connected mailbox

## Rules & Categories

- [How the Rules Work in Snoooz?](https://help.snoooz.ai/en/articles/10807156-how-the-rules-work-in-snoooz.md): Learn how to set up, order, and test rules in Snoooz to automate email replies, forwarding, and categorization.
- [How to Test Rules?](https://help.snoooz.ai/en/articles/12570241-how-to-test-rules.md): Test your rules in Snoooz to ensure correct AI replies, templates, and actions before going live.
- [How to Setup Categories in Snoooz?](https://help.snoooz.ai/en/articles/12570187-how-to-setup-categories-in-snoooz.md): Organize your inbox with categories in Snoooz. Learn how to classify emails, automate replies, and assign folders using AI-driven categories.
- [How to Label Your Emails with Snoooz?](https://help.snoooz.ai/en/articles/12847794-how-to-label-your-emails-with-snoooz.md): Learn how to create custom labels in Snoooz and automatically apply them to emails across Gmail, Outlook, and IMAP using rules.
- [How to Improve Spam Detection in Snoooz?](https://help.snoooz.ai/en/articles/13034106-how-to-improve-spam-detection-in-snoooz.md): Learn how Snoooz can be set up to filter out spam, cold outreach, and other promotional emails using an AI category and rule.

## Onboarding and Support

- [How to Schedule Your Snoooz Onboarding Call?](https://help.snoooz.ai/en/articles/8708117-how-to-schedule-your-snoooz-onboarding-call.md): Learn how to book your free Snoooz onboarding call with our Customer Success team. Get personalized help setting up your inbox, rules, and AI replies in minutes.
- [How to Activate My AppSumo Account?](https://help.snoooz.ai/en/articles/13034008-how-to-activate-my-appsumo-account.md): Troubleshooting guide for activating AppSumo licenses and fixing missing access, wrong tier, or “Free plan” issues.

## Account Management

- [Managing Your Snoooz Account](https://help.snoooz.ai/en/articles/8708102-managing-your-snoooz-account.md)
- [How Do Snoooz Credits Work?](https://help.snoooz.ai/en/articles/10806893-how-do-snoooz-credits-work.md): What Are Snoooz Credits? How Are They Used?

## Integrations

- [Connecting Yahoo Email to Snoooz](https://help.snoooz.ai/en/articles/12564871-connecting-yahoo-email-to-snoooz.md): Learn how to connect your Yahoo email account to Snoooz using IMAP/SMTP. Follow this step-by-step guide to enable AI-powered email automation for your Yahoo inbox.
- [Connecting Titan Email to Snoooz](https://help.snoooz.ai/en/articles/12558093-connecting-titan-email-to-snoooz.md): Learn how to connect your Titan email account to Snoooz using IMAP/SMTP. Follow this step-by-step guide to enable AI-powered email automation for your Titan inbox.
- [Connecting Zoho Email to Snoooz](https://help.snoooz.ai/en/articles/12566014-connecting-zoho-email-to-snoooz.md): Learn how to connect your Zoho email account to Snoooz using IMAP/SMTP. Follow this step-by-step guide to enable AI-powered email automation for your Zoho inbox.
- [How to Integrate Calendar and Other Apps?](https://help.snoooz.ai/en/articles/12570230-how-to-integrate-calendar-and-other-apps.md): Connect your calendar and other apps in Snoooz to improve AI replies and workflow automation.
- [Connecting iCloud Email to Snoooz](https://help.snoooz.ai/en/articles/12670601-connecting-icloud-email-to-snoooz.md): Learn how to connect your iCloud email account to Snoooz using IMAP/SMTP. Follow this step-by-step guide to enable AI-powered email automation for your Apple iCloud inbox.
- [Connecting Fastmail to Snoooz](https://help.snoooz.ai/en/articles/12672650-connecting-fastmail-to-snoooz.md): Learn how to connect your Fastmail email account to Snoooz using IMAP/SMTP. Follow this step-by-step guide to enable AI-powered email automation for your Fastmail inbox.
- [How to Create a Draft in Missive Using Snoooz](https://help.snoooz.ai/en/articles/12798916-how-to-create-a-draft-in-missive-using-snoooz.md): Learn how to connect your Missive account with Snoooz to automatically create and manage email drafts.
- [How to Add an IMAP Mailbox in Snoooz?](https://help.snoooz.ai/en/articles/13034077-how-to-add-an-imap-mailbox-in-snoooz.md): Step-by-step instructions to connect IMAP mailboxes like Zoho, Yahoo, Titan, Apple Mail, Fastmail, and more.
- [How to Import Articles from Document360](https://help.snoooz.ai/en/articles/13886931-how-to-import-articles-from-document360.md): Learn how to connect Document360 to Snoooz and import knowledge base articles for AI training
- [Connect Snoooz to Claude via MCP](https://help.snoooz.ai/en/articles/14468510-connect-snoooz-to-claude-via-mcp.md): Learn how to link your Snoooz account to Claude using the Model Context Protocol \(MCP\) connector — and get the most out of it.
- [Connect Snoooz to ChatGPT via MCP](https://help.snoooz.ai/en/articles/14468667-connect-snoooz-to-chatgpt-via-mcp.md): Learn how to link your Snoooz account to ChatGPT using the Model Context Protocol \(MCP\) connector — and get the most out of it.
- [Using Snoooz MCP with AI assistants](https://help.snoooz.ai/en/articles/15359843-using-snoooz-mcp-with-ai-assistants.md): Learn how to use Snoooz MCP with AI assistants like Claude, ChatGPT, Lovable, Replit, Cursor, and other MCP-compatible tools.
- [How to connect BigCommerce with Snoooz](https://help.snoooz.ai/en/articles/15420680-how-to-connect-bigcommerce-with-snoooz.md): Connect BigCommerce to Snoooz so your AI email assistant can use customer and order information when drafting replies.
- [How to connect a Custom API with Snoooz](https://help.snoooz.ai/en/articles/15421065-how-to-connect-a-custom-api-with-snoooz.md): With the Custom API integration, Snoooz can call a secure endpoint you provide at reply-time, receive JSON context, and use that context to generate more accurate, personalized email responses.

## Advanced Features

- [Using Conversation Mode in Snoooz \(Fully Automate Your Email Threads\)](https://help.snoooz.ai/en/articles/12570168-using-conversation-mode-in-snoooz-fully-automate-your-email-threads.md): Learn how to use Conversation Mode in Snoooz to let AI handle ongoing email threads — following up, qualifying leads, and booking meetings automatically.
- [Creating Backup Queues in Snoooz](https://help.snoooz.ai/en/articles/8708234-creating-backup-queues-in-snoooz.md): How to Create Backup Queues?
- [How to Set Up Webhooks in Snoooz – Automate Your Email Workflows Easily](https://help.snoooz.ai/en/articles/12679326-how-to-set-up-webhooks-in-snoooz-automate-your-email-workflows-easily.md): Learn how to enable and configure webhooks in Snoooz to build powerful automations. Step-by-step setup guide included.
- [How to write Right-to-Left \(RTL\) Emails in Snoooz?](https://help.snoooz.ai/en/articles/12910259-how-to-write-right-to-left-rtl-emails-in-snoooz.md): Learn how to write and generate email drafts and replies in Right-to-Left \(RTL\) format in Snoooz.
- [How to create Categories using Prompt?](https://help.snoooz.ai/en/articles/13012021-how-to-create-categories-using-prompt.md): The article shares a ready-to-use prompt to create categories in Snoooz
- [How to Add a Custom Email Signature in Snoooz?](https://help.snoooz.ai/en/articles/13034034-how-to-add-a-custom-email-signature-in-snoooz.md): Learn how to set up a custom signature or import your Gmail signature for automated Snoooz replies.
- [What Analytics Are Available in Snoooz?](https://help.snoooz.ai/en/articles/13034097-what-analytics-are-available-in-snoooz.md): Overview of analytics and logs, including processed messages, rules, replies, and time saved.
- [How to Change the Folder Snoooz Monitors?](https://help.snoooz.ai/en/articles/13117372-how-to-change-the-folder-snoooz-monitors.md): Learn how to control which email folders Snoooz monitors so you can limit processing, save credits, or only reply to selected messages.
- [Email Deliverability Setup for Snoooz \(IMAP / SMTP Users\)](https://help.snoooz.ai/en/articles/13505610-email-deliverability-setup-for-snoooz-imap-smtp-users.md)
- [Snoooz EU Version – Data Residency in Europe](https://help.snoooz.ai/en/articles/13900392-snoooz-eu-version-data-residency-in-europe.md)
- [How to set up Out of Office in Snoooz?](https://help.snoooz.ai/en/articles/8708232-how-to-set-up-out-of-office-in-snoooz.md): Learn how to configure Out of Office replies in Snoooz. Automatically notify senders when you’re away, customize messages, and manage email responses efficiently.
- [Adding Backup Coverage in Snoooz](https://help.snoooz.ai/en/articles/8708233-adding-backup-coverage-in-snoooz.md): How to Add Backup Coverage When You Go Out of Office?
- [How to Set an Out-of-Office Reply Using the Holiday Template](https://help.snoooz.ai/en/articles/13234299-how-to-set-an-out-of-office-reply-using-the-holiday-template.md): Learn how to set up an automated out-of-office \(OOO\) reply using Snoooz’s pre-built Holiday Break template.