Take advantage of Snoooz's advanced features by effortlessly adding backup coverage:
1. Specific backup manually: Specify a designated backup person by entering their name and email. Snoooz will include them in responses when necessary.
2. Auto-assign using a backup queue (Enterprise Feature): For a more automated approach, leverage this feature to have Snoooz assign backup coverage in a round-robin manner, considering their workload and availability.
If you need further assistance, feel free to schedule a free onboarding call with our Customer Success Team.