Categories in Snoooz help you classify incoming emails so you can take the appropriate action. This feature is useful for organizing different types of emails, such as sales inquiries and customer support requests.
Steps to Create a Category:
Navigate to the Categories section in Snoooz.
Click on Create Category.
Enter a name for the category (e.g., "Sales").
Add a description or prompt to help classify emails. Example:
"Emails related to sales, prospects looking to buy, asking about pricing, etc."
Add relevant keywords (e.g., "sales", "pricing", "quote").
Click Save.
Using Categories in Rules:
Go to the Rules section.
Create or edit an existing rule.
You will now see the Category option.
Select the category you created (e.g., "Sales").
Define actions for emails in this category, such as:
Forwarding to a sales representative.
Sending an automated reply using a specific template.
Using AI to generate a response based on a custom prompt.
Click Save to apply the rule.