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How to Set Email Tone & Writing Style in Snoooz?

Learn how to configure Snoooz’s new Email Tone & Writing Style feature so automated replies and drafts match your brand’s tone and writing style.

Victoria avatar
Written by Victoria
Updated yesterday

Overview

Snoooz now includes built-in tone analysis, allowing generated replies and email drafts to match your voice and writing style — whether it's friendly, professional, casual, or formal.

In this guide, you'll learn how to:

  • Access the Email Tone & Writing Style settings

  • Create or generate a custom tone profile

  • Apply the tone profile to your drafts and replies

  • Troubleshoot or edit your tone settings

This ensures emails written by Snoooz feel consistent, personalized, and aligned with your brand.


How to Set Your Email Tone & Writing Style

You can configure the tone profile by opening the mailbox settings.

For Admins

👉 Go to Users & Mailboxes → Mailbox Settings

For individual users

👉 Go to Personal Settings → Email Tone & Writing Style


Step 2 — Choose How You Want to Define Your Tone

You have the following options:

Option 1 — Manually Enter a Tone Prompt

If you already have a tone guide or prompt (from GPT or written manually), simply paste it into the text box.

Example tone prompt:

“Write in a friendly, confident tone. Use clear sentences, avoid jargon, and keep responses concise but helpful.”


Option 2 — Generate Tone from Pasted Emails

  1. Click Generate from pasted emails

  2. Paste a few example emails into the text box

  3. Click Generate

Snoooz will analyze your writing and automatically create a personalized tone profile.


Option 3 — Auto-Generate from Sent Emails

This option analyzes your most recent 20 sent emails automatically.

⚠️ Make sure your mailbox is connected — otherwise, Snoooz can’t scan your emails.

This process may take a few minutes. Once complete, the tone profile will appear in the text box.


Step 3 — Review and Save

Once your tone analysis is complete:

  • Review the content

  • Make any adjustments if needed

  • Click Save

Saving applies the tone to all future Snoooz-generated emails.


What Happens Next?

Once saved:

  • Snoooz will automatically use your tone in replies and drafts

  • You no longer need to include tone instructions in custom prompts for rules

  • All automated communication will stay consistent and on-brand


Getting a 401 Error?

You may need to disconnect and reconnect your mailbox. Your token may have expired.

Need Help?

If you’d like assistance setting up or improving your tone profile:

📞 Book a support call
📧 Email us: [email protected]

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