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How to Change the Folder Snoooz Monitors?

Learn how to control which email folders Snoooz monitors so you can limit processing, save credits, or only reply to selected messages.

Victoria avatar
Written by Victoria
Updated this week

By default, Snoooz monitors your entire inbox. However, you now have the flexibility to choose any folder for Snoooz to monitor — not just the inbox.

This gives you more control over how automation works and how many emails Snoooz processes.


Why This Feature Matters

There are several reasons why you may want Snoooz to monitor specific folders instead of your full inbox:

  • ✔️ You only want Snoooz to reply to or draft responses for certain emails

  • ✔️ You prefer using a dedicated folder workflow (e.g., “Follow-up”, “Sales inquiries”, “Bookings”)

  • ✔️ You want to save email credits — fewer monitored messages means fewer credits used

  • ✔️ You receive newsletters, spam, notifications, or system messages you don’t want processed

With folder monitoring, you stay fully in control.


How to Set Which Folders Snoooz Monitors

  1. Find the setting: Set Email Folders to Monitor

  2. You will see a list of available folders

If you are an admin, and want to change the folder settings, for a different mailbox, you can go to Users & Mailboxes section, choose the mailbox, and click the Update Mailbox settings button as shown in the screenshot below.

You can then scroll to the Set Email Folders to Monitor section, and choose the folders Snoooz should monitor for that mailbox.


If You Don’t See All Folders

Click Fetch Folders — this refreshes your mailbox connection and retrieves all available folders.

Once refreshed, select:

  • One folder
    or

  • Multiple folders

based on how you want Snoooz to operate.


Step 3 — Save Your Selection

After choosing the folders, click Save.

Snoooz will only monitor the folders you selected — not your entire mailbox.


Done!

From now on, Snoooz will:

  • Only process emails in the folders you selected

  • Only apply rules and automation in those folders

  • Reduce unnecessary processing and save usage credits (if applicable)

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