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How to Improve Spam Detection in Snoooz?

Learn how Snoooz can be set up to filter out spam, cold outreach, and other promotional emails using an AI category and rule.

Victoria avatar
Written by Victoria
Updated over a week ago

Snoooz includes a built-in rule to help prevent accidental replies to spam, marketing, or promotional emails. However, cold outreach emails are becoming harder to detect because senders increasingly avoid typical spam wording. In some cases, Snoooz may not automatically classify every unwanted message correctly.

To enhance spam filtering, you can use AI-powered categorization and create a custom spam category.


Step 1 — Check if the Spam Category Already Exists

New Snoooz accounts may already include a Spam category.

  • If it exists: click to edit and fine-tune the prompt.

  • If not: follow the next step to create it.


Step 2 — Create a Spam Category (If Needed)

Go to Categories once you open a workspace.

  1. Click Add Category

  2. Name it: Promotional / Spam

  3. Add a prompt and keywords (you can modify this based on your needs):


Suggested Prompt Example:

"Classify this email as Spam if it is cold outreach, spammy, phishy, promotional, affiliate marketing, unsolicited sales, newsletter-style messaging, bulk outreach, or mass automation"

Suggested Keywords:

  • unsubscribe

  • newsletter

  • limited offer

  • affiliate

  • grow your business

  • outreach

  • cold email

  • lead generation

  • marketing campaign

You may adjust these based on the emails you want Snoooz to ignore.


Step 3 — Update the Spam Rule

Once your category is ready:

  1. Go to Rules

  2. Open the Spam Rule

  3. Add this condition:

Category equals Spam

Use OR logic, especially if existing criteria are already there.


Step 4 (Optional) — Assign a Label

To keep your inbox organized, you can choose to automatically apply a label such as:

  • Spam

  • Marketing

  • Cold Outreach

  • Ignore

This helps your mailbox stay clean and gives you visibility if needed later.


Done!

Once saved, Snoooz will automatically detect spam more accurately and avoid creating replies or drafts for unwanted messages. You can continue improving the prompt over time as new patterns appear.


Need Help?

If you’d like assistance setting up Snoooz:

📧 Email us: [email protected]
📆 Book a support call

We’re always happy to help!

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