🤖 What Are AI Replies?
AI Replies in Snoooz automatically generate smart, context-aware responses based on the email’s content.
They are perfect when you want replies to sound personal, relevant, and natural — without manually typing each one.
💡 When to Use AI Over Templates
Use AI replies when you want Snoooz to think and adapt based on what the sender wrote, rather than just send a fixed message. Below are some common scenarios where AI shines.
🧩 Sales and Lead Inquiries
e.g. a prospect emails:
“Can you tell me more about pricing for small teams?”
AI Reply:
Hi Sarah, thanks for reaching out!
For small teams, our Pro plan usually fits best — it includes smart AI replies and multiple inboxes.
Here’s our pricing link: [link].
Would you like me to book a quick demo to walk you through it?
🧰 Customer Support Questions
“My trial expired — can I extend it?”
AI Reply:
Hey Alex, thanks for writing in!
You can extend your trial from Settings → Billing by clicking ‘Upgrade Plan’. Want me to activate it manually?
📅 Scheduling & Meeting Requests
“Can we schedule a demo next week?”
AI Reply:
Sure! Here’s my booking link for next week: [link]. Let me know what time works best.
💬 Complex or Open-Ended Messages
Great for partnership requests, feedback, or general inquiries where tone and context matter.
🧠 When Templates Work Better?
Templates are best for predictable, short, or time-based replies — like:
Out-of-office messages
After-hours replies
Thank-you responses after a form fill
🎯 How to Make AI Replies Smarter?
Train your AI on your own company docs, FAQs, or helpdesk data to ensure every reply matches your tone and brand voice.
⚡ Want to Take It Further?
With Conversation Mode, AI can keep replying automatically throughout an entire thread — not just the first message.
💬 Need Help?
If you’d like help setting up AI rules or prompts:
📧 Email us at [email protected]
📅 Or book a free onboarding call